When someone dies

There are a number of things which will need doing when someone sadly passes away. Below is a small summary of some of the things you may need to do. We are here to help you through the process

The death of a loved one may be one of the most devastating and painful times many of us will experience.
Here at Peter Forshaws, we are here to guide and help you through this very difficult time.
We are here for you, 24 hours a day, so no matter what time someone passes away, our dedicated team will collect your loved one and bring them into our care as soon as possible.

When someone passes away, the death must be registered within the area in which the death occurred.
If the death has been referred to the coroner, the death cannot be registered until the registrar has received confirmation from the coroner to do so.

We understand that there is a lot of information to take in and we are happy to help with any guidance or assistance that you require and we are contactable 24 hours a day, 365 days a year.

Below is a guide of what will happen in the event of the passing of a loved one:

If the death happens at home or in a nursing home:

If the death is expected, the Doctor, district nurse or senior nurse should be contacted.

Once the death has been verified, either yourselves or the care home staff will contact us to let us know.

The Doctor will then send their notes to the medical Examiner, who will check the cause of the death and will make sure this is accurate.
The medical examiner will then call you (the Next-Of-Kin), who will explain the cause of death and will answer any questions you have about the cause of death.

Once the medical examiner has carried out their checks, they will pass on all the relevant information to the registrars, who will then contact you (Next-Of-Kin) to arrange an appointment to register the death.

If the death happens in a hospital:

The doctor at the hospital will pass their medical notes on to the medical examiner, who will make sure the cause of death is accurate. Then the medical examiner will contact you (the next-Of-Kin) and explain the cause of death and answer any questions you may have about the cause of death.

Once the medical examiner has carried out their checks, they will pass on all the relevant information to the registrars, who will then contact you (Next-Of-Kin) to arrange an appointment to register the death.

If a post-mortem is needed

The coroner might decide to carry out a post-mortem to find out how the person died. This is done either in a hospital or mortuary.
You cannot object to a post-mortem – but if you’ve asked the coroner must tell you when and where the examination will take place.

After the post-mortem has taken place

The coroner will release the body for a funeral once they have completed the post-mortem examinations and no further examinations are needed.
If the body is released with no inquest, the coroner will send a form (‘Pink Form – form 100B’) to the registrar stating the cause of death.

The coroner will also send a ‘Certificate of Coroner – form Cremation 6’, to the funeral directors, if the body is to be cremated.

If the coroner holds an inquest

A coroner must hold an inquest if:

  • the cause of death is still unknown
  • the person might have died a violent or unnatural death
  • the person might have died in prison or police custody
  • report the death to more than one government organisation using  the ‘Tell Us Once’ –  the registrar can help you to do this
    Before you start – Tell Us Once – Gov.uk

If the death is sudden or unexpected:

If the death is sudden or unexpected, then the first thing you need to do is ring 999. The police are to be informed as they will need to investigate the death. The police will report the death to the coroner. If the death is reported to a coroner, the documents you need to register the death may be different. The coroner will decide either:
  • the cause of death is clear
  • that a post-mortem is needed
  • an inquest is to be held

The cause of death is clear

If the coroner decides that the cause of death is clear:
  • They’ll issue a certificate to the registrar saying that a post-mortem or inquest is not needed
  • The registrar will register the death.

Death certificates

If you need proof of the death while you wait for the inquest to finish, you can ask the coroner for an interim death certificate.
Once the inquest is finished, you will be able to get the final death certificate from the registrar.

You must register the death within 5 days of being contacted by the medical examiner, registrar or coroner, and these days include weekends and bank holidays.

The registrar will give you a certificate for cremation or burial, which is often called the Green Certificate, which you will need to pass on to us as soon as possible. We will need the Green Certificate before we can collect the deceased from a hospital mortuary and before we can book a date and time for the cremation or burial to take place.

The registrar will also give you a form to send to the Department for Work and Pensions (DWP), to allow them to deal with the person’s pension and benefits.

The death certificate is a copy of the entry made by the registrar in the death register. You may need several copies of the certificate as it is needed to deal with money or property left by the person, including dealing with the Will.

Who should register the death?

  • A relative who was present at the death
  • A relative present during the person’s last illness
  • A relative living in the district where the death took place
  • Anyone else present at the death
  • An owner or occupier of the building where the death took place and who was aware of the death
  • The person arranging the funeral (but not the funeral director)

If none of these options are possible, contact the Register Office for advice.

What you need to take with you

  • The date and place of death
  • The full name of the person and their last address
  • The person’s date and place of birth
  • The person’s occupation and, in the case of a woman who was married or widowed, the full name and occupation of her husband
  • If the person was still married, the date of birth of their husband or wife
  • Whether the person was receiving a pension or other social security benefits

If the death occurred abroad

If a death takes place abroad it must be registered according to the law of that country. The death should also be reported to the British Consul, who may be able to arrange for the death to be registered in the UK as well.

Returning a body to the UK is expensive but the cost may be covered by any travel insurance taken out by the person. If the death was on a package holiday the tour operator should be able to help with arrangements.

When a body is returned to the UK, the Registrar of Births, Deaths and Marriages for the district where the funeral is to take place must be told and will need to issue a certificate before burial can take place. If cremation is to take place, the Home Office also needs to give permission.

Helpful list of who needs to be informed:

  • Banks and building societies
  • An employer
  • Any hospital that the person attended
  • Doctors surgery
  • Dentist
  • Opticians
  • Car insurance – please be aware that if you are insured to drive the car, under the deceased’s name, you will cease to be legally insured
  • Post office – they will be able to direct the persons mail
  • Utilities: Gas, Electricity, internet provider, television licence and telephone companies
  • Local Council
  • Personal or occupational pension providers
  • Mortgage provider, private landlord, housing association or council housing office
  • Insurance companies
  • Social services – if the person was receiving community care
  • Any magazine subscriptions, charities etc, that the person makes regular payments to
  • The inland revenue
  • Credit card/store card providers
  • Passport agency
  • HM Revenue & Customs

We understand that this is alot of information to take in and we are happy to help with any guidance or assistance that you require and we are contactable 24 hours a day, 365 days a year.